FAQS

Communication Center Of Hawaii

Frequently Asked Questions

Explore our frequently asked questions to learn more about how we can serve your business communication needs in Hilo, HI.

  • Can I obtain my telephones from you?

    Yes, you can! According to the FCC, you are free to obtain telephone equipment from any provider, regardless of your current telephone number or equipment supplier. We offer a wide range of telephone equipment suitable for systems operating from 3 to 600 lines, ensuring you find exactly what you need for your business.

  • What brands do you handle?

    As an independent company, we are not limited to specific brands. This flexibility allows us to supply almost any brand or model. During our consultation process, we assess your specific needs to recommend the most effective and cost-efficient options available.

  • Can you also provide the telephone number?

    Yes, in partnership with Pacific Light Net (PLN), we can provide telephone numbers. Typically, a minimum of 8 phone numbers is required for us to manage this service. This option is ideal for businesses looking to streamline their communications setup.

  • Are you licensed?

    Absolutely! We hold a C-15 (low-voltage electrical) contractor's license issued by the State of Hawaii (License No. C-18377), which qualifies us to handle all aspects of computer and telephone wiring safely and professionally.

  • How long have you been in business?

    We have been serving the Big Island and beyond for over 30 years, delivering reliable and efficient communication solutions to a variety of businesses.

  • What about my computer network?

    We provide comprehensive services for installing and certifying computer cabling and connections necessary to support your network. Our expertise ensures that your network is robust, secure, and optimized for your business needs.

  • What about high-speed internet access?

    We handle all the necessary installations, including cabling, routers, switches, and other components, to connect your DSL or cable modem to your computers, ensuring fast and reliable internet access.

  • What if we already have telephones and need some service, additional jacks installed, etc.?

    No problem! As an independent contractor, we are equipped to service most telephone systems, even those not originally purchased from us. Whether you need routine maintenance, troubleshooting, or additional installations, our team is here to help.

  • What about VoIP systems?

    We are fully equipped to provide and service VoIP systems, offering modern, scalable, and flexible communication solutions tailored to meet the evolving demands of your business.

Get in Touch!

Got more questions or ready to upgrade your business communications system? Call us now at (808) 935-6160 or email us at commcenterhi@gmail.com. Let's discuss how we can help you connect better!